Privacy Policy

Superior Pressure Washing Services LLC

Effective Date: November 1, 2026

Website: https://superiorpressurewashingservicesllc.com

Superior Pressure Washing Services LLC ("we," "us," or "our") is a professional residential and commercial exterior cleaning company located in Eldon, Missouri, serving the Lake of the Ozarks area and surrounding communities.

We respect your privacy and are committed to protecting the personal information you provide when visiting our website, requesting an estimate, scheduling services, making payments, or communicating with our business.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information, including information associated with text messaging and customer communications.

{{business.name}} ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

We do not sell, rent, or share SMS opt-in information or consent records with third parties or affiliates for their marketing or promotional purposes. Limited information may be processed by authorized messaging providers, aggregators, and support service providers solely as necessary to deliver and manage our text messaging services.

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
• Billing information and transaction records
• Property address and location where services are requested
• Information voluntarily submitted through website forms, estimate requests, or customer communications

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
• Referring websites, pages visited, and general website interaction information

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
• Estimate requests, proposals, invoices, and service agreements
• Customer support conversations and correspondence
• Communication preferences, consent records, and opt-out requests

Property and Service Information:

When providing pressure washing, soft washing, exterior cleaning, or related services, we may collect information necessary to evaluate and complete the requested work, including:

• Property type and exterior surfaces requiring cleaning
• Photographs of areas requiring service
• Before-and-after photographs documenting completed work
• Property access instructions and scheduling information
• Notes regarding cleaning requirements, surface conditions, or customer preferences

Property photographs will be used for estimates, service documentation, quality assurance, and other legitimate business purposes. We will obtain appropriate permission before using identifiable customer property photographs in advertising or promotional materials.

Information Collected Through Third-Party Platforms:

When you interact with our business through online scheduling systems, payment processors, customer relationship management platforms, or other service providers, information necessary to fulfill your request may be collected and processed on our behalf.

We collect only information reasonably necessary for business operations, customer service, and the purposes described in this policy.

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
• Preparing and delivering service estimates and proposals
• Scheduling residential and commercial pressure washing appointments
• Sending service confirmations, appointment reminders, and updates
• Providing customer support and responding to questions
• Maintaining service records, invoices, and transaction histories
• Following up regarding completed services and customer satisfaction
• Managing customer reviews and feedback
• Complying with applicable legal, tax, and regulatory obligations

Customer Care Communications:

We may contact customers regarding requested services, including estimates, scheduling, appointment confirmations, service updates, payment notifications, and customer support.

Marketing Communications:

We may occasionally provide information about services, seasonal cleaning recommendations, special offers, or promotions when permitted by applicable law and supported by the appropriate consent.

Consent to receive customer care SMS messages does not automatically authorize promotional text messages. Separate consent will be obtained when required.

Automated Communication Systems:

We may use customer relationship management software, automated workflows, and communication systems to organize inquiries, respond to service requests, send appointment reminders, and manage customer relationships.

These systems operate on our behalf and are subject to applicable privacy and security requirements.

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Our customer care text messaging program may include:

• Responses to service inquiries
• Estimate requests and follow-ups
• Appointment confirmations and reminders
• Scheduling changes
• Service updates
• Account and payment notifications
• Customer support communications

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
• SMS consent is voluntary and is not a condition of purchasing or receiving our services
• Website SMS consent checkboxes are optional and are not preselected
• Consent to receive customer care messages does not constitute consent to receive marketing or promotional messages
• We maintain records of consent and communication preferences as necessary to demonstrate compliance

Customers may provide consent through website forms, electronic communications, or other documented methods permitted by applicable law.

Our website may include the following optional checkbox:

By checking this box, you agree to receive customer care SMS messages from Superior Pressure Washing, LLC regarding service requests, estimates, appointment reminders, updates, and account notifications. Message frequency varies. Message & data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

This checkbox is optional, and customers may submit service requests without agreeing to receive SMS messages.

Our website provides access to our Privacy Policy and Terms of Service in connection with the consent process.

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Customers may also contact us directly to request removal from our SMS messaging program.

We honor applicable opt-out requests and maintain suppression records to prevent further messages that would conflict with a customer's preferences.

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

The number of messages received depends on your service inquiries, appointment activity, and customer support needs.

• Reply "HELP" for assistance or contact us at gregJ5628@gmail.com
• Customer support is available during regular business hours

You may also contact Superior Pressure Washing Services LLC at 636-359-7515 for assistance.

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

Message delivery depends on carrier availability, network conditions, and other factors outside our control.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

For clarity, authorized messaging service providers and aggregators may process limited information necessary to deliver messages, maintain opt-in and opt-out records, and support the messaging program. Such information is not provided for their independent marketing or promotional use.

Additional SMS Privacy Protections:

• We do not sell SMS subscriber lists
• We do not transfer SMS consent to unrelated businesses
• We do not share mobile numbers for third-party advertising
• We restrict access to messaging records to authorized personnel and service providers
• We maintain records of opt-in and opt-out activity as necessary for compliance
• We do not treat consent to receive service-related SMS messages as permission to send unrelated marketing messages

For additional information regarding our communications, please review our Terms of Service:

https://superiorpressurewashingservicesllc.com/terms

We do not sell, rent, or trade personal information. We may share information with:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
• All service providers are contractually obligated to maintain confidentiality and security

Additional service providers may include:

• Website hosting and maintenance providers
• Customer relationship management software providers
• Email delivery and customer communication platforms
• Payment processing companies
• Appointment scheduling and service management platforms
• Analytics and website performance providers
• Contractors or subcontractors assisting with authorized services

We limit the information provided to these parties to what is reasonably necessary for their assigned responsibilities.

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

We may also disclose information when reasonably necessary to investigate fraud, protect the security of our systems, enforce agreements, or protect the safety and legal rights of our business, customers, or others.

• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy

Any applicable transfer will remain subject to relevant privacy and communications laws. SMS consent will not automatically be treated as authorization for an unrelated business to send marketing messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Authorized support subcontractors may process limited information solely to provide services on our behalf, subject to appropriate confidentiality and data protection obligations.

No mobile information or SMS consent records will be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Additional safeguards may include:

• Limiting access to customer records based on business responsibilities
• Using reputable payment processing and communication service providers
• Maintaining password and account access protections
• Monitoring systems for unauthorized access or suspicious activity
• Restricting access to customer contact details and consent records
• Reviewing data handling practices and vendor security requirements

Payment Information:

When customers make electronic payments, transactions may be processed through authorized third-party payment processors. We do not require customers to provide complete payment card details through ordinary website contact forms.

Payment processors are responsible for handling payment information in accordance with their applicable security and privacy obligations.

Data Retention:

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, maintain service records, satisfy legal or accounting obligations, resolve disputes, and enforce agreements.

Certain records, including transaction histories and communication consent records, may be retained for longer periods when necessary for compliance or legitimate business purposes.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services

Cookies may include:

Essential Cookies: Support basic website functionality, security, and form operations.

Analytics Cookies: Help us understand how visitors use our website and identify opportunities for improvement.

Preference Cookies: Remember certain visitor selections or settings.

Marketing and Performance Technologies: May help measure the effectiveness of advertising or website campaigns when such technologies are used.

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Third-Party Analytics:

We may use third-party analytics and website performance services to better understand website traffic and visitor interactions.

These providers may collect technical information, such as IP addresses, device identifiers, browser information, and website activity, according to their applicable privacy policies.

Where required by law, we will obtain consent before using nonessential cookies or similar tracking technologies.

Do Not Track and Privacy Signals:

Some browsers offer privacy preferences or tracking controls. We will respond to legally recognized privacy preference signals where required by applicable law.

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated, where such a right is available under applicable law

Additional privacy choices include:

Access and Correction:

You may request access to personal information we maintain about you or ask us to correct inaccurate information.

Deletion Requests:

You may request deletion of personal information, subject to applicable legal, contractual, recordkeeping, and security requirements.

Communication Preferences:

You may change your communication preferences or withdraw consent for optional communications.

SMS Consent:

You may withdraw SMS consent at any time by replying STOP. Withdrawal does not affect the lawfulness of communications previously sent with valid consent.

Email Marketing:

You may unsubscribe from promotional emails using the unsubscribe instructions provided in those communications.

Cookies:

You may adjust your browser settings to restrict or delete cookies.

Verification of Requests:

To protect customer information, we may take reasonable steps to verify your identity before fulfilling certain privacy requests.

We will respond to privacy requests within timeframes required by applicable law.

To exercise these rights, please contact us using the information in Section 10.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Superior Pressure Washing.

Third-party websites and services may include:

• Online payment platforms
• Customer review websites
• Social media platforms
• Mapping and location services
• Appointment scheduling platforms
• Other websites linked from our pages

These websites may have separate privacy policies, terms of service, and data collection practices.

We encourage visitors to review the privacy policies of any third-party websites they access.

External Booking and Payment Services:

If you schedule a service or make a payment through an external platform, the provider may collect information necessary to complete the transaction. Such information may also be subject to that provider's privacy policy.

Children's Privacy:

Our website and services are intended for individuals seeking residential or commercial exterior cleaning services and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

Updates may reflect:

• Changes in our business operations or services
• Changes to website functionality
• Updates to communication or messaging practices
• Changes in applicable privacy laws or regulations
• Changes to third-party technology providers
• Improvements to our security and privacy practices

We encourage visitors and customers to review this policy periodically.

Changes become effective when the updated policy is published, unless a different effective date is specified.

Where additional consent is required by law, we will obtain that consent before implementing the relevant changes.

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Superior Pressure Washing Services LLC

Mailing Address:
77 Hampton Bay Rd
Eldon, MO 65026
United States

Phone: 636-359-7515

Email: gregJ5628@gmail.com

Website: https://superiorpressurewashingservicesllc.com

Privacy Policy:
https://superiorpressurewashingservicesllc.com/privacy

Terms of Service:
https://superiorpressurewashingservicesllc.com/terms

Missouri Business Registration Number: LC014349537

Business Organized: January 15, 2022

For questions regarding SMS messaging, reply HELP to a message from our business or contact us using the phone number or email address above.

For requests concerning personal information, including access, correction, deletion, or communication preferences, please contact us by email.

By using our website and services, you acknowledge this Privacy Policy and our described information practices. Where consent is required for particular activities, including SMS messaging, we obtain that consent separately.

Superior Pressure Washing Services LLC is committed to protecting customer information, respecting communication preferences, and maintaining responsible privacy practices throughout our residential and commercial exterior cleaning operations.